WAEC Office Practice Syllabus

Every section, topic and candidate objective in the official WAEC Office Practice outline — 1 sections, 3 topics and 3 objectives.

Sections
1sections
Topics
3topics
Objectives
3objectives
Category
Commercialcategory

Syllabus sections

1 section

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1

Detailed Syllabus

3 topics · 3 objectives
1

The Office, Organizational Departments, Equipment, Reception, and Documents

1 content item · 1 objective

Content

Office definitions, functions, layouts, organizational principles (span/unity of control), procedures, departmental structures, manual/electrical office equipment uses and care, reception duties, telephone handling, and business documents (administrative, sales, stores, purchasing)

Objective

Define office functions, layout types, and organizational principles; outline functions of departments and read organizational charts; identify, use, and maintain manual and electrical office equipment; evaluate reception duties, telephone etiquette, and documents handled; classify, prepare, and use administrative, sales, store, and purchasing documents.

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2

Correspondence, Mail Management, Filing Systems, and Communication

1 content item · 1 objective

Content

Office correspondence types (memos, business letters, notices, minutes, reports, circulars), mail classification and handling procedures, filing definitions/systems/classifications/equipment, and communication channels, methods, media, and service providers

Objective

Prepare office correspondence types including memos, business letters, and reports; handle incoming, outgoing, urgent, and confidential mails; apply vertical, lateral, and electronic filing systems across alphabetical, numerical, subject, and geographical classifications; evaluate verbal, non-verbal, print, electronic, and internet communication media and service providers.

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3

Meetings, Report Writing, and Information Management

1 content item · 1 objective

Content

Meeting types (statutory, emergency, board, AGM, committee), meeting procedures, agenda, terminologies, roles of chairman/secretary, minute writing, formal report types/parts, and information sources, storage, and quality characteristics

Objective

Explain meeting types, procedures, terminology, chairman/secretary roles, and write accurate meeting minutes; draft formal short, long, investigative, and routine reports; evaluate information types, sources, storage methods, and essential qualities (timeliness, accuracy, usability).

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