WAEC Office Practice · Section 1

Correspondence, Mail Management, Filing Systems, and Communication

Detailed Syllabus

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Objectives
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Section topics
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Syllabus content and objectives

Official WAEC Office Practice outline · Detailed Syllabus

Content

Office correspondence types (memos, business letters, notices, minutes, reports, circulars), mail classification and handling procedures, filing definitions/systems/classifications/equipment, and communication channels, methods, media, and service providers

Objective

Prepare office correspondence types including memos, business letters, and reports; handle incoming, outgoing, urgent, and confidential mails; apply vertical, lateral, and electronic filing systems across alphabetical, numerical, subject, and geographical classifications; evaluate verbal, non-verbal, print, electronic, and internet communication media and service providers.

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