Syllabus content and objectives
Official WAEC Office Practice outline · Detailed Syllabus
Content
Office definitions, functions, layouts, organizational principles (span/unity of control), procedures, departmental structures, manual/electrical office equipment uses and care, reception duties, telephone handling, and business documents (administrative, sales, stores, purchasing)
Objective
Define office functions, layout types, and organizational principles; outline functions of departments and read organizational charts; identify, use, and maintain manual and electrical office equipment; evaluate reception duties, telephone etiquette, and documents handled; classify, prepare, and use administrative, sales, store, and purchasing documents.
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